RX Customer Fleet app

Install on your device

Android: Open the app in Chrome, then choose Install app or Add to Home screen.

iPhone: Open in Safari. Tap Share, Add to Home Screen, then Open as Web App if offered.

Notifications: Web Push is optional and uses your device's notification permission, not a phone number. Follow the step-by-step guide below after installing and signing in.

Windows 10/11: Open the app in Edge or Chrome. In the browser menu choose Apps → Install this site as an app (or the Install button). It then opens in its own window. This is the verified website-install path, not a signed native Windows executable.

Separate Windows installer: RX is validating native desktop builds independently. Only use a signed or owner-approved link when the specific installer is available; no installer is distributed through this page yet.

Enable and test Web Push notifications

No phone number is needed for browser push. Notifications are off until you deliberately enable them on this device. SMS is a separate option and remains paused pending messaging-provider approval.

1. Android: Open the RX Customer Fleet web app in Chrome and choose Install app (or Add to Home screen). A supported browser can also offer push permission directly.
2. iPhone/iPad: On iOS/iPadOS 16.4 or later, open the web app in Safari, choose Share → Add to Home Screen, then launch the RX icon. Push needs the installed Home Screen web app, not a regular Safari tab.
3. Sign in online using your own approved RX account. In the installed RX Customer Fleet web app, open Device → Notifications → Enable notifications and allow the device prompt.
4. Once enabled, select Send test notification to this device. Check the phone or computer notification tray, then tap the alert to open the secure RX app.
5. To stop alerts, select Turn off notifications in the same Device section, or use your device's notification settings. Each browser and app is controlled separately.

Using the regular fleet website instead of the installed Customer app? Sign in at the Customer Portal → Notifications page, select Enable browser notifications, then Send test notification to this device. Approved fleet employees may opt in for their own devices; only billing contacts manage company SMS choices.

A push-provider acceptance is not confirmed device delivery. Test on your own device and verify the actual notification appears. These are the RX Home Screen web apps; a separate native Android APK has different notification requirements.

Offline work and synchronization

1. First sign in online using your personal approved account. Set a private offline vault passphrase of at least 16 characters.
2. Open the jobs or fleet you need and check the app's Ready for offline/last sync status before leaving the internet connection.
3. While offline, use the encrypted app to queue supported notes, photos, forms, pre-trips or messages for your role. It cannot create paid invoices, record payments or operate the full Gateman/admin dashboard offline.
4. Reconnect, keep the app open and unlocked, press Sync now, and check that pending uploads finish. Resolve any conflict before clearing drafts or signing out.

Previously verified access can reopen offline for up to seven days. Your data stays tied to your own account and this device. Do not clear browser storage if any work is pending.